SMS Terms & Conditions

Effective Date: May 28, 2026Last Updated: May 28, 2026

Bay Town Health Group SMS Terms of Service

By providing your mobile phone number and opting in to receive text messages from Baytown Family Clinic, you agree to the following SMS Terms of Service.


1. Types of Messages You May Receive

Patients who opt in may receive text messages related to:

  • Appointment reminders and confirmations
  • Appointment scheduling or rescheduling
  • Prescription refill reminders
  • Follow-up care instructions
  • Preventive care reminders
  • Billing notifications
  • Lab result notifications
  • Office announcements and operational updates
  • Patient support communications

2. Message Frequency

Message frequency may vary depending on your appointments, treatment plan, and communication preferences.


3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Baytown Family Clinic is not responsible for any charges from your mobile carrier.


4. Opt-In Consent

By opting in, you authorize Baytown Family Clinic to send SMS messages to the mobile number you provided.


5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us unless you opt in again.


6. Help Instructions

For assistance, reply HELP to any message or contact our office directly.


7. Privacy

Your privacy is important to us. We do not sell or share your mobile information with third parties for marketing purposes. Information collected as part of SMS communications is handled in accordance with our Privacy Policy.


8. Supported Carriers

Message delivery is subject to your mobile carrier’s availability and is not guaranteed.


9. Changes to Terms

Baytown Family Clinic reserves the right to modify these Terms of Service at any time. Updated versions will be posted on our website.


10. Contact Information

For questions about these SMS Terms of Service, please contact us at either of our locations:

Baytown Family Clinic
1690 West Baker Road, Suite B
Baytown, TX 77521
281-428-8203
East Side Family Clinic
15119 Wallisville Road, Suite 700
Houston, TX 77049
832-538-0243

Website: https://baytownfc.com/

These SMS Terms of Service may be updated periodically. The “Last Updated” date above reflects the most recent revision.